Can you change phones on sprint

If you continue to get this message, it may mean your phone is not compatible with our network. Why is my phone not eligible? If you feel this is wrong, enter the device ID again below or shop for a phone. What should I do? A phone can be unlocked by having the original carrier perform a domestic SIM unlock, which will allow you to insert the universal SIM card and attempt to activate the phone on the Sprint network, however, unlocking your device will not necessarily make it interoperable with the Sprint network.

The device will be erased and removed from your account so that the next owner can activate it. Please try again later. Android iOS Windows Other. On your phone: Remove the battery from your phone. From Start screen, select the right arrow located in the upper-right. On your Devices Packaging: On your Devices Receipt: A SIM Subscriber Identification Module card is a specially programmed microchip that stores network identification data only. No personal information is stored in these SIMs. It identifies the user to the network.

Sometimes if the phone had been previously activated with Sprint it might come with an existing Sprint SIM card that will work on the Boost Mobile network. In this case you would not need to purchase a new SIM Card.

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To activate these phones please visit a Boost Mobile store. Each SIM Card is compatible with specific phones. Please use care when handling the SIM Chip. Where can I get a SIM card and activate my phone? What plans are available when I bring my own phone?

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Any current monthly Boost Mobile prepaid plan is available. It is important to have the correct IMEI number for your phone registered with Boost Mobile to ensure that your phone can be activated on the Boost Mobile network. My phone is locked, what do I do? Your old carrier will have to domestically unlock your phone before you can bring it to Boost Mobile. Please contact the previous carrier to unlock the phone.

Sometimes if the phone is locked it may still be under financial obligation from the previous carrier.

If you need to resolve the financial obligation, please contact the previous carrier to resolve. Unlocking your phone will not necessarily make it interoperable with the Boost Mobile network. In other words, a phone designed for one network is not compatible with another network merely by unlocking it. Additionally, unlocking a phone may enable some functionality of the phone but not all e. Visit a Boost Mobile store or boostmobile.

Will my phone need to be unlocked and will it affect my network settings? Unlocking your device will not necessarily make it interoperable with the Boost Mobile network. Will all my phone features and services work when I bring my phone? Not all plan services or device features may be available including International Roaming, Mobile Hotspot, MMS multi-media text messages , some browsers, some Boost Mobile products, or eCare native account management applications.

For Apple phones domestic roaming may not be available. What are some recommended tips before activating my phone?

FAQ | Can I Transfer a Sprint Phone to Verizon’s Network?

Perform a Factory reset. Pick a plan and add features to suit your needs. If you choose to transfer your number, we'll work with your current wireless carrier to confirm the transfer and contact you if there are any issues. Your phone number won't actually be transferred to Cricket until you activate. If you're a new customer, you can order up to five lines per transaction.

Check the status of your order and view up-to-date shipment information online. Once you receive your order, activate your service for free online using your order number and phone number. If you bought a new phone, it's easy to transfer your content at home using cloud services. Make payments, view your data usage, and manage your account on your smartphone.

Shop Smartphones. Yes, as long as it's unlocked and compatible with the Cricket network. Make sure it has a SIM card slot. Then check compatibility on our Bring Your Own Phone page. If I buy a new Cricket phone, can I keep my contacts, photos and videos, music, and text messages? With today's Cloud technology, transferring content from your current phone to your new device is easier than ever. See how it works. Most cell phone numbers can be transferred to Cricket.


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You'll need to provide your current wireless account information including your account number and account PIN, password, or passcode. In some cases, we may ask for the last four digits of your Social Security Number and the billing ZIP code on your current wireless account. Learn more. Cricket will work with your current carrier to confirm your phone number is available to transfer. When you activate your new Cricket service, we'll transfer your number over. Here are a few things to expect:. What happens if I decide to transfer my number after I set up service with Cricket? It is always best to transfer your number when you initially signup for our service; however, if you decide to transfer your number after you switch, you'll need to set up a new account with the number you would like to transfer and pay for this new service.

It is best to do this at the end of your bill cycle because we are unable to transfer funds from your current account to your new account. Most numbers can be transferred, but we can't transfer some numbers such as landlines. If your number can't be transferred, you can still join the Cricket network. Just choose to get a new Cricket number. Enter the ZIP code where you'll use your phone most and we'll assign you a local number. Once your order has been placed, it cannot be changed or canceled.